Careers at ClearChoice

Join the ClearChoice Greenwood Village Team

Software Quality Assurance Specialist — Greenwood Village

Location

Greenwood Village, CO

Type

Full Time

Department

Experience

Experienced

Company Summary
ClearChoice was founded in 2005 to bring an innovative and patient-focused approach to solve gaps within the dental industry. We’ve experienced strong growth and today, we’re the leader in dental implant treatments. Driven by a collective desire to improve the lives of our prospective patients, we help them reclaim their health and confidence. Beyond restoring teeth, this is about getting their lives back.
This mission-focused work has enabled us to achieve four straight years of double-digit company growth, yet we’ve only reached 1% of the population that needs our services. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and transforming their lives.   When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the platform of hope for our patients.  Come help us write the next chapter of our story.  

Software Quality Assurance Specialist: 
At ClearChoice, our objective is to ensure the highest quality of care by not only using specialists to deliver treatment, but to have all the specialists at one location, working together as a team, and supported by state-of-the-art imaging equipment and an on-site lab. We are committed to providing life-changing procedures to our patients while they experience world-class customer service. 
The Software Quality Assurance Specialist will be responsible for testing enhancements and modifications made to ClearChoice’s CRM software, Salesforce, and ensuring that bugs/issues are resolved expeditiously. The Software Quality Assurance Specialist will work closely with Program Managers and Developers to ensure that the CRM software is functioning properly and workflows are uninterrupted. 
This is an on-premises role located in the Denver Tech Center.

Responsibilities:

  • Write and execute test plans and test cases
  • Design and develop test automation solutions
  • Communicate test results to product management and development teams
  • Maintain test databases and documentation
  •  Build documentation – release notes, bug reports, etc…
  • Establish expertise with CRM system 
  • Understand complex clinical and sales workflows
  • Additional responsibilities to include front line product support for end users
  • Debug issues  

Required Qualifications:

  • 1+ years of Software QA experience
  • The ability to document complex problems independently
  • Problem Solving: highly motivated self-starter with a passion for finding improvements and creatively solving problems
  • Time-management: demonstrated ability to work autonomously, handle multiple tasks simultaneously, and meet deadlines
  • Collaborate effectively and confidently with Program Manager, developers and end users
  • Proven ability to quickly learn complex business processes
  • Work across teams, departments and disciplines
  • Ability to be on-site 5 days a week

Preferred Qualifications:

  • Experience working in the Salesforce environment 
  • Experience with migration from Salesforce Classic to Lightning experience 
  • Knowledge of healthcare business processes

If you qualify for this position and are interested, please submit a 1-2 page application.

EEO
 

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