Careers at ClearChoice

Join the ClearChoice Team

Prospective Patient Advocate, Care Connection Team — Multiple Locations |

Location

, (Multiple States)

Type

Full Time

Department

CCT Sales

Experience

Experienced

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing dental implant treatments. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile, and confidence. Beyond restoring teeth, this is about people getting their lives back. This mission-focused work has enabled the ClearChoice network to achieve four straight years of double-digit growth, yet we’ve only reached a small portion of the population who could benefit from ClearChoice services. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network.

We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story! 

Summary

Our Prospective Patient Advocates are our inside phone sales representatives who serve as the first point of contact for all of our Centers nationwide. Prospective Patient Advocates speak daily to prospective patients on their way to reclaim their health, smile, and confidence. We are searching for individuals passionate about helping transform lives and demonstrate an ability to empathize and advocate for our prospective patients to take the next step. The position includes three weeks of initial and thorough paid sales training and extensive ongoing training and coaching. Top Advocates exhibit empathy, conviction, and drive and are excited by the prospect of making an impact on people’s health journey.

Responsibilities

  • Serve as the first point of contact for prospective patients experiencing dental issues and looking to learn more about our services
  • Support these prospective patients by being able to thoroughly explain our services and how they differ from competitors or other alternatives
  • Listen empathetically and think critically to determine if our services are the right fit given each prospective patient’s unique situation
  • Work with prospective patients to schedule a free consultation and prepare them to come in for a successful consultation and evaluation
  • Spend majority of time on inbound phone calls from prospective patients and also make outbound phone calls to existing leads (no cold calling) who have expressed interest in our services
  • Exhibit empathy, compassion, and conviction when speaking with prospective patients with the goal of helping to impact their lives for the better
  • Show confidence and expertise overcoming objections
  • Meet or exceed set KPIs by understanding how to impact results and seeking coaching for continual improvement
  • Act as an ambassador to the ClearChoice Core Values at all times showing: Compassion, Conviction, Teamwork, Integrity, Trust, Impact, and Passion for Learning

Required experience & skills:

  • 2+ years consultative sales experience
  • Experience with  overcoming objections in a sales environment
  • Knowledge of sales best practices 
  • Experience in dental, healthcare, or fields requiring a high level of empathy is a plus
  • A confident approach and ability to build rapport
  • Strong interpersonal skills
  • Excellent verbal and written communication skills
  • Self-motivation, drive, and initiative
  • Excellent attention to detail and multitasking skills
  • Comfortable seeking and receiving coaching and guidance
  • Highly proficient with computer software, systems and applications
  • Experience with Salesforce and G-suites a plus
  • Strongly in need of bilingual Spanish-English candidates

Remote Requirements

  • Ability to multitask through computer programs and systems comfortably in a remote office setting with dual monitors 
  • Proficient with computer problem solving skills and set up
  • Secure, reliable and dedicated high speed internet is required to support business needs
  • Must have a dedicated home work area with minimal distractions and no visibility to your computer screen
  • Remote positions with our team are currently available for candidates located in AK, AZ, AR, CO, CT. DE, FL,GA, HI, ID, IL, IA, KS, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NM, NY, NC, ND, OH, OK, OR, PA, SC, SD, TX, UT, VA, WA, WV, WY

 Benefits of Joining Our Team

  • Medical, dental & vision benefits
  • Options for Flexible Spending Accounts and Health Savings Accounts.
  • 401K Investment Plan
  • Company paid holidays and paid time off/vacation
  • Thorough and intensive new hire paid training program and ongoing training and coaching
  • Phenomenal culture committed to supporting our employees to change the lives of those we serve 
  • Position is fully remote

Compensation and Benefits

$36,000-$44,000 base compensation DOE + expected bonus range of 15-40% (uncapped bonus earnings are paid monthly). 

 

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