Careers at ClearChoice

Join the ClearChoice Chicago Team

Digital Experience Program Manager | Chicago

Location

Chicago, IL

Type

Full Time

Department

Corporate

Experience

Experienced

Company Overview

ClearChoice was founded in 2005 to provide innovative dental implant care to patients across the United States. We have experienced strong growth over the years, including four straight years of double-digit growth, and today, we’re a leader in providing dental implant treatments. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back. 

ClearChoice is supported by TAG – The Aspen Group. TAG was built on the simple idea of bringing better health care to more people and the independent health care practices it supports operate more than 1,100 locations in 45 states. 

We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you’re joining a team with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story! 

What we are doing:

  • ClearChoice possesses a highly sophisticated Performance Marketing operational engine that drives an incredible amount of direct revenue for the Organization
  • The Digital Experience Team is responsible for shaping one of the most important parts of ClearChoice across all digital channels
  • We are kicking off a Digital Transformation that will tremendously enhance all of our Digital Experience properties including a Replatforming and Redesign to create a highly data driven, nuanced and even higher performing digital engine
  • We are looking for strong leads that will optimize our current properties, vision and execute our transformation journey and grow with us through this exciting journey

Duties & Responsibilities:

  • ​​Implement and run projects and pilots (including but not limited to CRO, Design, Replatforming_ to help prove plausibility of technology innovation, including running project scope, requirements, and success metrics.
  • Work with cross functional teams across the business, and run multiple projects across multiple seasons, and multiple platforms.
  • Create project documentation templates and specifications for Web projects, including schedules, and presentation materials
  • Create processes to optimize tasks & communications between Teams, building on what currently exists
  • Lead the Change Management function for the Digital Product Experience Teams, spanning across Marketing and IT
  • Identify issues and mitigate quickly, with a strong sense of tact
  • Create systems and organization out of a chaotic process

Qualifications:

  • Bachelor’s Degree or higher or combination of relevant education, experience, and training
  • 5+ years’ experience as a Program Manager, Sr. Digital Producer or Sr. Project Manager in a high performing client-side environment, digital agency, or related field and/or consulting environment
  • Experience managing and facilitating collaboration among diverse abilities, including designers, technologists and marketers
  • Ability to learn and consolidate highly complex concepts, processes and ideas, and synthesize them into materials to help communicate these ideas in a digestible and simplified manner.
  • Self-directed and comfortable working in ambiguous environments.
  • Strong project management capabilities to lead multiple project streams and complexity; curiosity about thinking through projects in a process-oriented way
  • Strong attention to detail, proven track record to organize, prioritize and deliver outcomes
  • Excellent verbal, written communication, and collaboration skills to effectively communicate with both business and technical audiences
  • Outstanding influencing skills with experience engaging diverse set of cross-functional partners
  • Highly flexible, able to quickly adapt to changing priorities
  • ClearChoice business knowledge and established credibility within the business is a plus
  • Preferred – Previous healthcare experience (direct or agency)
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